How to white list in Gmail (updated for 2020)

Add an email address to your Gmail white list or safe sender list

To keep important email messages out of your Gmail spam folder, you can add the sender email address to your Google Contacts and/or create a filter rule to prevent messages from specific senders going into the spam folder. If a desired email message is already in your spam folder, you can use an option to train the Gmail spam filter to not send those messages to your spam folder.

Add a Gmail Contact

When you add a sender’s email address to your contacts, it tells Google you want to receive email from that sender. This method does not guarantee messages from the desired sender won’t be sent to spam, but it’s an easy way to make it more likely the desired email will arrive in your inbox. For a more reliable method, see the instructions below for creating a filter.

On a computer (web site)

  1. On your computer, go to contacts.google.com.
  2. At the top left corner, select Create contact.
  3. Enter the contact’s information, including the sender email address
  4. Select Save in the bottom right corner

On an Android smartphone/tablet (mobile app)

  1. On your Android phone or tablet, open the Contacts app
  2. At the bottom right, tap Add
  3. Enter the contact’s name and email address
  4. Make sure you save the contact to the correct account. Next to your email account, tap the Down arrow and then select the account that will receive the email messages you’re whitelisting.
  5. When you’re finished, tap Save

Create a filter rule to keep desired email out of spam

Gmail’s filters provide a lot of useful ways to manage your email and one of those ways is to set a rule to prevent email from a specific email address from going to your spam folder. Filters can only be created and modified from the online web version of Gmail, so you’ll need to go to your computer to complete the following.

  1. Open the Gmail website
  2. In the search box at the top, select the Down arrow
  3. In the From field, enter the sender email address
  4. At the bottom of the search window, click Create filter
  5. Select Never send it to Spam
  6. Click Create filter

Mark an email as Not Spam

If a desired email message arrives in your spam folder, you can remove it from Spam and send a signal to Gmail that you want to receive that type of email in your inbox in the future. This method doesn’t guarantee messages from that sender won’t end up in spam in the future, but it is an easy way to move the email to your inbox and train Gmail at the same time.

  1. On your computer, open the Gmail website
  2. On the left, select Spam.
    If you don’t see Spam, select More
  3. Open the desired email message
  4. At the top of the page, select Not spam
    The message will be moved to your inbox
Photo credit: unsplash-logoWebaroo.com.au

89 replies on “How to white list in Gmail (updated for 2020)”

Hi and thanks for the advice. My challenge is that I have messages from my Contacts going straight to the Bin, rather than Spam. Can you advise me how to stop that? Thanks.

Learning sponge here.. I try to learn a new thing every day. Thanks for new input to good old “gmail” ..
appreciated!

Thanks. I will be honest here. Way back when I had my acct on Yahoo. The whole process of email was so easy and I never even had to think about learning tricks and processes. I was new to computers and also used it in my work with confidential files. This was 20 years ago. Why is Gmail so grrrr? I try to be positive, but honestly, this has been a source of stress with Gmail and Android. Just venting. Anyway thanks for letting me know how to proceed. 🤯

Thank you, I learned something new, I had no idea how to access my contact list. I followed your instructions and voila, merci.

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