Imagine you’re waiting for a very important email, like a birthday party invite or a note from your teacher, but it never seems to show up. It could be getting lost in your spam folder instead of your inbox. That’s why it’s important to know how to manage your CenturyLink Webmail settings. This guide will show you how to make sure emails from your friends and family always reach your inbox by adding them to a “Safe List”. We’ll also learn how to fix it if a valid (not spam) email accidentally goes to the spam folder. By the end of this guide, you’ll be a pro at keeping your important emails right where you can see them!
Adding an Email Address to the Safe List
Safelisting email addresses ensures they reach your inbox without interruption. Messages from addresses you place on your Safe List will always be delivered to your Inbox.
- Sign into CenturyLink Webmail.
- Select the settings (gear) icon in the upper-right corner
- Select the the Safe List tab
- Enter the email address you want to safelist and then select Add
- Select Save when you’re done adding email addresses
Marking as Not Spam
Sometimes, important emails end up in the spam folder. This section teaches you how to mark these emails as legitimate, so future messages are correctly delivered to your inbox.
- Sign into CenturyLink Webmail.
- Access the Spam folder
- Open the message
- Select the This is not Spam option to move it to your inbox and prevent future mislabeling
For more help
For more detailed instructions, you can visit the CenturyLink support pages for creating a Safe List and fixing emails delivered to the Spam Folder.
Did this guide help?
Maintaining an updated safelist in your CenturyLink Webmail ensures important emails are not missed. Should you encounter any issues or have feedback on this guide, please let us know to help us improve and assist you better.
By following these steps, your communication lines will remain open and unobstructed, making sure that you never miss out on important emails. Your feedback or any corrections to enhance this guide are highly appreciated.